Cloud Phone

Auto Attendant

• Auto Attendant: Putting Your Phone System to Work for You in Four Steps
• One: Answering your calls and providing valuable information
• Two: Upsell while connecting your caller automatically
• Three: Interactive call routing
• Four: Putting all the pieces together

How-To's

• How-To: Update an Extension's Voicemail Greeting
• How To: Ring Calls Directly To Your Mobile Phone (Bypass Auto Attendant)
• How To: Configure your incoming calls
• How To: Set Up SMS Or Email Notifications
• How To: Make Outbound Calls Using Your Business Number
• How-To: Clear Internet cache to record Auto Attendant Greeting

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Getting Started!

• Can I keep my existing number?
• Cloud Phone - Quick Start Guide!
• Your Email address is now your login

Frequently Asked Questions

• FAQ: Can I send photos, videos, emojis, etc with text messaging?
• FAQ: I received the message, "You have reached your SMS plan limit"
• FAQ: I received the error "Your extension is not available for SMS." What does this mean?
• FAQ: Does SMS Toll Free numbers support SMS?
• FAQ: Why can I not select my extension when routing inbound SMS on the Numbers page?
• FAQ: What does it mean when you see message "SMS requires a number to be configured for this extension. Visit the Numbers page to setup SMS."

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