How-to Change Outbound Call Method (WiFi → Cell Service)

The following instructions will assist in changing your outbound call method from WiFi/Data to Cell Service in the event you are experiencing call quality problems or other issues such as ring time variations.

1. Open the CloudPhone app.
2. Click Settings in the lower right-hand corner.
3. Find "Outbound Call Method". By default, this is automatically set to WiFi/Data.
4. Tap the option and choose "Cell Service"
   • Note: With this option, you will not have certain features like call recording and call transfer; however the call will be more reliable.
5. Enter your Mobile Number.

If you are still experiencing issues please contact our service desk at 619-900-9000 or send an email to support@voxox.com