How-To: Customize your Extension's Personal Voicemail Greeting

How-To: Change your personal Voicemail Greeting in Cloud Phone

If you would like to customize your extension's personal voicemail greeting from the default electronic recording, please do the following.

1. Sign in to your Cloud Phone account
2. Click the Extensions link at the top of the page
3. Click the name of extension you would like to change 
4. Scroll to the bottom of the page and find Voicemail Settings
5. Click the Record New button
   • You will receive a new dialog box on your screen to enter the call back number to record your new greeting
6. Cloud Phone will call you with instructions to record a new Personal Voicemail greeting
7. Click, 'Listen' to test.