So, a potential customer has called and the virtual receptionist has answered - why not let it act as your “virtual salesman” as well while it’s forwarding the call to the appropriate number.
Current sales, promotions or specials.
While someone is on hold waiting to talk to you or an associate why not let them know about any current promotions you are offering…
“Hi, you’ve reached Grossmont Carpet Cleaning, please wait while we connect you to a scheduler. Did you know we are having a spring cleaning sale, every additional room cleaning is half-off, ask your scheduler for more information!”
Tout your businesses’ accomplishments and merits
If you’re not going to talk about how great you are who is? (well in this case it would be your phone system)
“Hi, you’ve reached Davidson Insurance. We were recently voted the number one independent insurer in the Tri-State area by the NIRB – please hold as we connect you to your award-winning agent.”