VOXOX Customer Support

Michael Carmona May 7, 2014 Voxox - Business / Adding Voxox Services

What is the User Information Form (UIF) you ask?
Well, this is possibly the single most important document to complete before implementing your hosted phone system. This is where you tell Voxox how calls will flow through your business. What will the caller hear first when they call you business? What happens when the caller presses "1", does that call go to a person or a group of people. And don't forget about your employees. What extension will they have? Will they be included in a group? The more details you provide, the better the customer experience will be.