How-To: Change Outbound Caller ID


How-To: Change Outbound Caller ID

Make sure to follow these steps when changing your outbound caller ID in your user portal. This is on an extension to extension basis:

  1. Log into your user portal @
  2. Click the Features tab at the top
  3. Click the Managed Extensions link on the left
  4. Click on the extension you would like to modify
  5. Click the drop-down menu under the Outbound Caller ID column for the extension
  6. Select the number* you would like to show as the caller ID
  7. Click Save

* Note: The number needs to exist on your account to be chosen as an outbound caller ID option.

If the number does not change, please call Voxox Support @ 866-514-8647, Option 3, Option 1 to troubleshoot.

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